AGL-210/ SCRUM Master

3-Day Intensive Course for Aspiring Scrum Masters & Agile Facilitators

3 Intense Days
7 Hours per Day (Split into two 3.5-hour sessions)

Learning Path Visual

Your guided journey from Agile principles to servant leadership mastery:

Day 1: Agile Foundations & Scrum Framework

Understand the history, mindset, and structure of Agile and Scrum. Learn the roles, ceremonies, and artifacts that define successful Scrum teams.

Day 2: The Scrum Master in Action — Facilitation, Coaching & Obstacles
Explore the Scrum Master’s daily responsibilities, from enabling flow to removing blockers. Learn how to coach teams, protect ceremonies, and model Agile values.

Day 3: Scaling Impact — Metrics, Maturity & Organizational Agility
Develop the skills to track progress, foster continuous improvement, and support Agile maturity across teams and stakeholders.

Course Overview

Scrum Masters are more than just meeting facilitators — they’re catalysts for change, clarity, and collaboration. This course equips future Scrum Masters with the mindset, tools, and facilitation skills to guide teams toward high performance.

You’ll learn how to apply Agile values in practice, lead effective Scrum events, remove impediments, and nurture a culture of continuous improvement.

You’ll learn how to:

• Understand and apply Scrum values, roles, and events

• Facilitate ceremonies: Daily Standups, Planning, Reviews, and Retrospectives

• Support Product Owners and Developers while remaining neutral

• Identify and remove systemic blockers

• Use Agile metrics and visual boards to support team maturity

• Coach teams through team storms, changes, and dysfunctions

This course is ideal for aspiring Scrum Masters, Agile facilitators, and delivery team leads seeking to support modern Agile practices.

What’s Inside Each Day

Day 1 — Agile Foundations & Scrum Framework

• Agile Manifesto and values

• Scrum theory: empiricism, transparency, inspection, adaptation

• Scrum roles: SM, PO, Developers

• Scrum artifacts: Product Backlog, Sprint Backlog, Increment

• Scrum events: Sprint Planning, Daily Scrum, Sprint Review, Retrospective

• Workshop: Simulate a Sprint and inspect artifacts and ceremonies

Tools: Scrum Guide, Miro, Trello, Jira
Focus: Framework • Values • Structure

Day 2 — The Scrum Master in Action: Facilitation, Coaching & Obstacles

• The servant leader mindset

• Facilitation techniques for planning, retros, and dailies

• Coaching vs. directing: creating space for team ownership

• Removing impediments: systems thinking and root cause

• Conflict resolution and navigating team dysfunctions

• Workshop: Roleplay common Scrum team scenarios

Tools: Coaching cards, Liberating Structures, RCA tools
Focus: Leadership • Coaching • Problem Solving

Day 3 — Scaling Impact: Metrics, Maturity & Organizational Agility

• Agile maturity models and team self-assessment

• Sprint metrics: velocity, burndown, lead time

• Radiating information: boards, dashboards, and flow metrics

• Creating feedback loops with PO, stakeholders, and leadership

• Supporting scaling frameworks (SAFe, LeSS, Nexus – intro only)

• Workshop: Build a team growth plan and SM action strategy

Tools: Agile health checks, retrospection boards, reporting dashboards
Focus: Continuous Improvement • Metrics • Influence

Course Goals

By the end of this course, you’ll be able to:

• Serve as an effective Scrum Master in any Agile team

• Facilitate all Scrum ceremonies with purpose and clarity

• Support Product Owners and team alignment without bias

• Remove team blockers using Lean thinking and facilitation

• Promote Agile principles across multiple team environments

• Track team progress using meaningful metrics and feedback loops

Who Should Take This Course?

• Aspiring Scrum Masters or Agile team facilitators

• Team leads or developers stepping into a Scrum role

• Project managers transitioning into Agile delivery

• Agile Coaches and transformation agents

• Anyone supporting Agile teams in delivery, operations, or tech

Class Reference: AGL-210
Form Updated on: 06/17/2025 (Version 1)
Last Modified on: 06/17/2025

Program Note

Includes facilitation toolkits, team diagnostics, and Scrum event templates. Aligned with the Scrum Guide and real-world delivery practices.

Links to resources for presentations or summaries:

42 Tasks for a Scrum Master’s Job » Agile Trail

Our most popular resource: The Humanizing Work Guide to Splitting User Stories

Patterns for Splitting User Stories – Agile For All

A Project Management Guide for Everything RACI | Smartsheet

Le rôle de ScrumMaster – Scrum, Agilité et Rock’n roll

Story Points : 5 minutes pour comprendre | Neoxia.com

Présentation des méthodes agiles et Scrum

http://www.agileprojectmanagementtr…resources/

Open Assessments | Scrum.org – The home of Scrum

Radical Business Model Innovation | Entrepreneur

http://mplaza.pm/%20http://www.agileprojectmanagementtr…resources/%20http://www.europeanscrum.org/scrum-and-scrummaster-exam-simulator.html%20http://mlapshin.com/index.php/psm-quiz/learning-mode/

Virtual World – Scrum Simulation – Enabling learning and collaboration in Virtual Scrum classes

Brief pédagogique en français

AGL-210/ SCRUM Master est présenté ici en version synthétique française afin que les équipes pédagogiques puissent évaluer rapidement l'intérêt du module.

Le module s'inscrit dans la famille Formations agiles. Il peut être adapté au calendrier de l'école, au niveau Tous niveaux, au volume horaire 21 h et aux modalités d'évaluation prévues.

Objectif d'intervention

Ce module vise à faire pratiquer les méthodes Agile dans des situations de projet réalistes.

Livrables et activités possibles

• rituels Scrum, backlog, sprint planning et rétrospectives
• communication de projet, priorisation et coordination d'équipe
• livrables évaluables pour simuler une équipe produit ou delivery

Adaptation école

LC peut ajuster le déroulé, la langue d'enseignement, les supports, les exercices et les critères d'évaluation selon la promotion, le diplôme, le niveau d'autonomie attendu et les contraintes de planning.

Pour une version détaillée du syllabus en français, LC confirme le programme final après cadrage du niveau, des heures, du calendrier et des livrables attendus.